Chester Zoo
Assessed by
Assessor comments
"Enjoy a day out at the UK’s number one charity zoo."
Overview
Chester Zoo is the UK's number one charity zoo, with over 7,000 animals and 400 different species, some of them amongst the most endangered species on the planet. There's plenty to see and do, like the Realm of the Red Ape enclosure, home to the Bornean and Sumatran orang-utans. Experience the sights and sounds of Assam, with the herd of Asian elephants, hornbills, tree shrews and rare fish inside Elephants of the Asian Forest. View the world's fastest land mammal, the cheetah, from the new Bat's Bridge. See a wide variety of beautifully coloured African birds housed in African Aviaries, and Philippine crocodiles in their new enclosure in the Tropical Realm.
Ratings & awards
VisitEngland Quality Assessed
Features
- Children
- Suitable for children of all ages
- Facilities
- Parking onsite
- Cafe
- Electric Vehicle Charge Point
Key accessibility features
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Parking within 50 metres of entrance
Parking is available within 50 metres of a customer entrance, either on-site or off-site, in a car park or on the street. -
Designated accessible parking
Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable. -
Step-free route with firm surface from car park to entrance
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
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Step-free entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
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Step-free access to all or most areas
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available. -
Lift
There are lift(s) available. An evacuation chair should also be available in case of emergency.
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Wheelchair-accessible food and beverage outlet
There is at least one wheelchair-accessible food and beverage outlet on site. -
Quieter table
A table located in a quieter area is available, where noise is minimised. -
Table service as standard or on request
Table service is available as standard or on request. -
Dietary requirements catered for
A selection of food is offered for a range of dietary requirements.
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Wheelchair-accessible toilet in public areas
A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas. -
Changing Places toilet
There is a Changing Places toilet, which includes an adult size changing bench, toilet, sink and hoist. -
Emergency evacuation plan for disabled people
Personal or General Emergency Evacuation Plans are in place for disabled customers. -
Map / floorplan showing accessibility facilities
A map or floorplan showing accessibility facilities is available. -
Enclosed outdoor area
There is an enclosed outdoor area for customer use. -
Disability awareness / equality training
Disability awareness / equality training is provided for staff. -
Seating at regular intervals
Seating is available at regular intervals. -
Fast-track queuing
Fast-track queuing is available for disabled customers. -
Wheelchair-accessible viewing area
A wheelchair-accessible viewing area with step-free access is available providing an optimal vantage-point to view performances, presentations or activities.
About the area
Nestled between the Welsh hills and Derbyshire Peaks, the Cheshire plains make an ideal location to take things slow and mess around in boats. Cheshire has more than 200 miles (302 km) of man-made waterways, more than any other county in England.
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