Down Hall Hotel & Spa★★★★
Inspected by
Inspector comments
"A tasteful mix of traditional and contemporary in a fine country house."
Overview
Nestled within 110 acres of thriving woodland and landscaped gardens on the Hertfordshire–Essex border, Down Hall Hotel, Spa & Estate is a distinguished country house hotel offering a blend of luxury, relaxation, and refined experiences. Guests can unwind in the Eden Spa or the rustic Barn Spa, enjoy seasonal dining in the award-winning Garden Room Restaurant, and stay in elegant rooms that combine classic charm with modern comfort. The estate also features a range of activities including tennis, padel, a gym, croquet, and scenic walking trails. With versatile event spaces, al fresco dining options, and a convenient location just 45 minutes from central London and 15 minutes from Stansted Airport, Down Hall provides an ideal setting for both leisure and special occasions.
Ratings & awards
AA 4 Red Star Award: Inspector's Choice
2-Rosette restaurant
AA Recommended Spa
Green Tourism Silver
Our inspector loves...
Location - Conveniently located for Stanstead Airport and London.
History - The house & estate were already in existence during the reign of Edward The Confessor
Relax - The Eden Spa is the perfect escape from the stress of day to day life.
Cousine - The award-winning restaurant offers a mouth-watering menu.
Accommodation - A range of rooms for all budgets and occasions.
Features
- Opening Times
- Open all year
- Rooms
- En-suite rooms: 98
- Family rooms: 8
- Bedrooms Ground: 20
Key accessibility features
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Step-free route with firm surface from car park to entrance
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
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Step-free entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
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Step-free access to all or most areas
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available. -
Lift
There are lift(s) available. An evacuation chair should also be available in case of emergency.
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Wheelchair-accessible food and beverage outlet
There is at least one wheelchair-accessible food and beverage outlet on site. -
Quieter table
A table located in a quieter area is available, where noise is minimised. -
Table service as standard or on request
Table service is available as standard or on request. -
Dietary requirements catered for
A selection of food is offered for a range of dietary requirements.
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Wheelchair-accessible bedroom
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments. -
Wheelchair-accessible bedroom (restricted space)
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments. Wheelchair turning space is at least 1200mm x 1200mm. -
Wheelchair-accessible bedroom with an adjoining bedroom
There is at least one wheelchair-accessible bedroom with an adjoining bedroom. -
Wheelchair-accessible bathroom with roll-in shower
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. -
Wheelchair-accessible bathroom with roll-in shower (restricted space)
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. Wheelchair turning space is at least 1200mm x 1200mm. -
Emergency assistance alarm
An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.
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Ground floor bedroom with en-suite bathroom
There is at least one ground floor bedroom with an en-suite bathroom. -
Standard bathroom with separate shower unit
There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath.
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Wheelchair-accessible toilet in public areas
A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas. -
Emergency evacuation plan for disabled people
Personal or General Emergency Evacuation Plans are in place for disabled customers. -
Disability awareness / equality training
Disability awareness / equality training is provided for staff. -
Assistive listening system
There is an assistive listening system available e.g. a hearing loop. -
Emergency alarm with vibrating pillow pad
A vibrating pillow pad alarm to alert deaf guests in an emergency is available. -
Facilities for assistance dogs
Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
Also at this location
About the area
As Hertfordshire is so close to London, many of its towns have become commuter havens. St Albans, less than 19 miles (30km) from the capital, has retained its distinctive character, along with many historic remains.
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